SHIPPING AND HANDLING

Acsentials offers free domestic shipping within India on all orders. We only partner with the best logistics services to ensure that you can start enjoying our products ASAP!

PROCESSING TIMES:

Orders are usually processed within 1-3 business days (ie Monday - Friday). For orders within Guwahati, we process and ship orders within 24 hours. Depending on your pincode, orders take another 3-10 days after it is shipped from our warehouse to reach you. Some orders will may take longer depending on the pincodes. We're continuously striving to get your purchase to you sooner, however, in some unforeseen circumstances it may take a bit longer. In this case, we'll notify you of this delay immediately.

SHIPMENT TRACKING:

You will be notified when your order ships from our warehouse with an Aramex Tracking Number. Please visit www.aramex.com to track your shipment using this number.

FREE DOMESTIC RETURNS:

We are happy to offer a 07-day, no-questions-asked return policy (with full refund or credit) for unused and unworn items that still have tag attached. Click here to read more on our Return Policy.

Also please note, if you return an order, we will refund the original amount minus the shipping charge. Your return shipping charges will be free if you choose to use our logistics partners. Simply email us support@acsentials.com for pick-up instructions. Please keep the parcel packed and ready and address all returns to: Chai gali, Jai Narayan Road Fancy Bazar, Guwahati-781001, Assam

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